Support & Help
Need a hand with House 2 Office Needs? We're here to help with bookings, payments, cancellations and your account.
Contact us
Email us and we'll get back to you, usually within 24–48 hours.
contact@thoonsolutions.comCommon questions
How do I book a service?
Open the app, choose a category, pick the service and a time slot, confirm your address, and place the booking. A verified professional is then assigned to you.
How is pricing decided?
Every service shows upfront pricing before you book. The final amount is the package price plus applicable taxes shown at checkout — no hidden charges.
Can I reschedule or cancel a booking?
Yes. Open the booking from the Bookings tab to reschedule or cancel. If you need help, email us and we'll assist.
How do I sign in?
Sign in with your mobile number. We send a one-time password (OTP) to verify it — no separate password to remember.
How do I delete my account or data?
Email us from your registered address and we will remove your account and associated personal data. See our Privacy Policy for details.
Read our Privacy Policy to learn how we handle your data.